Who are we?
Chris Andrews Publications is the trading name of Chris Andrews Publications Limited (incorporated in England & Wales, registered number 6176398) referred as “Chris Andrews Publications” or “we” or “our”). For the purposes of applicable data protection law (in particular, the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018), your data will be controlled by the Chris Andrews Publications.
What categories of personal data do we collect?
We collect and process the following personal data from you:
- Identity and Contact Data, including your first name, last name, company name, country / region, street address (house number, street name, apartment, suite, unit, etc.), town / city, county, postcode, phone, email address;
- Financial and Payment Data, such as your bank account number, including data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
- Information about other people, for example, when you order a product and want to deliver it to a different address. If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it.
- Child data. Although we do not intentionally collect information from individuals under 13 years of age, we may occasionally receive details about children who visit our website.
What lawful reasons do we have for processing personal data?
We may rely on the following lawful reasons when we collect and use personal data:
- Contract – We may process personal data in order to perform our contractual obligations owed to (or to enter into a contract with) the relevant individuals.
- Consent – We may rely on your freely given consent at the time you provided your personal data to us.
- Legitimate interests – We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable and balanced.
- Legal obligations – We may process personal data in order to meet our legal and regulatory obligations or mandates.
How do we collect your personal data?
The circumstances in which we can collect personal data about you include:
- when you correspond with us by phone, email or other electronic means, or in writing, or when you provide other information directly to us, including in conversation with our staff;
- when you order products on our website, complete a form or otherwise interact on our website;
- when you use or view our website via your browser’s cookies.
Why do we need personal data?
We aspire to be transparent when we use personal data and tell you why we need it, which typically includes:
- Performing a contract or taking action related to a contract with you or your company.
- Processing payments, billing.
- Consultation regarding your orders, processing of your orders, delivery of goods.
- Promoting our products to existing and prospective clients, marketing campaigns, market analysis, or other promotional activities
- Administering, maintaining and ensuring the security of our information systems, applications and websites.
- Authenticating registered users to certain areas of our sites.
- Processing online requests, including responding to communications from individuals or requests for proposals and quotations.
- Collecting information about your preferences to personalise and improve the quality of our communications with you.
Do we share personal data with third parties?
We may engage with several or all of the following categories of recipients:
- Parties that support us as (e.g., providers of telecommunication systems, IT system support and cloud-based software services).
- Our professional advisers, including lawyers, auditors and insurers.
- Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulation.
Payment services providers we use:
- More information can be found here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Marketing services providers and analytic tools:
- Google Analytics.
- Facebook Business features including Facebook pixel.
What are cookies?
Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.
On our website, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as “user-input” cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. If you wish to revoke your selection, you may do so by clearing your browser’s cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites’ features.
Further information about managing cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org.
Below is a list of the types of cookies used on our website:
Other third-party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.
There are a number of different types of cookies, however, our website uses:
- Preferences – These cookies allow our website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. A mix of first-party and third-party cookies are used.
- Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Security – We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
- Processes – Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website. Without these cookies, the website cannot function properly.
- Session State – Websites often collect information about how users interact with a website. This may include the pages users visit most often and whether users get error messages from certain pages. We use these so-called ‘session state cookies’ to help us improve our services, in order to improve our users’ browsing experience. Blocking or deleting these cookies will not render the website unusable.
- Analytics – Analytic tools helps website owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report site usage statistics without personally identifying individual.
BY NAVIGATING ON OUR WEBSITE, YOU AGREE THAT WE CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.
What are your data protection rights?
- Access – You can ask us to verify whether we are processing personal data about you, and if so, to provide more specific information.
- Correction – You can ask us to correct our records if you believe they contain incorrect or incomplete information about you.
- Erasure – You can ask us to erase (delete) your personal data after you withdraw your consent to processing or when we no longer need it for the purpose it was originally collected.
- Processing restrictions – You can ask us to temporarily restrict our processing of your personal data if you contest the accuracy of your personal data, prefer to restrict its use rather than having us erase it, or need us to preserve it for you to establish, exercise, or defend a legal claim. A temporary restriction may apply while verifying whether we have overriding legitimate grounds to process it. You can ask us to inform you before we lift that temporary processing restriction.
- Data portability – In some circumstances, where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
- Automated Individual Decision-making – You can ask us to review any decisions made about you which we made solely based on automated processing, including profiling, that produced legal effects concerning you or similarly significantly affected you.
- Right to Object to Direct Marketing including Profiling – You can object to our use of your personal data for direct marketing purposes, including profiling. We may need to keep some minimal information to comply with your request to cease marketing to you.
- Right to Withdraw Consent – You can withdraw your consent that you have previously given to one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case.
If you would like to exercise your Data Subject Rights, you can email email@example.com . We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
How Do We Protect Your Personal Data?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long do we retain personal data?
We retain personal data to provide our services (processing of your orders, delivery of goods, etc.), stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of business need or specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these purposes, we retain such personal data for seven years.
Do we link to other websites?
Our websites may contain links to other sites. Please review the destination websites’ privacy notices before submitting personal data on those sites. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
Who can you contact for privacy questions or concerns?
We aim to respond within 30 days from the date we receive privacy-related communications.
You may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ to report concerns you may have about our data handling practices.