FAQ2020-07-14T13:05:58+01:00
Duty/Customs Taxes2021-11-22T15:40:10+00:00

Please be advised that our shipping fees do not include duty/customs charges which may be applicable to your order since Brexit.

Please note that duty/customs taxes and/or fees vary per country and are the buyer’s responsibility.

Your package is sent with the required customs form label and this includes the contents and purchase price of your item(s).

Chris Andrews Publications Ltd cannot be held responsible for any tax/duty payments.

I’m having problems checking out2025-01-08T11:01:20+00:00

If you are having problems when checking out you can always call us on +44 (0)1865 723404 or Email Us asking us to call you and we can take your payment over the telephone

We are available:

  • Monday to Friday
  • 7am to 12 noon – best time to call
  • 2pm to 5pm
I don’t have a PayPal account2025-01-08T11:13:58+00:00

You don’t need a Pay Pal account to buy from us.

You can either click on PayPal or click on the Credit or Debit Card to select this option not using a Pay Pal account.

If you would prefer to talk to us we can take your  payment over the telephone – just call us on +44 (0)1865 723404 or Email Us asking us to call you

How much is postage and packing?2025-01-08T10:59:27+00:00

Due to the significant increase in Royal Mail postage costs, and the way they have changed their pricing structure, we have had to revise our postage and packing costs as below.

See FAQ for details of our Limited Edition books

Postage/shipping on orders will be charged as follows:

Destination How Approximate time to deliver Cost
UK Royal Mail 5-7 days 25% of the order value
Europe Airmail 7-10 days 50% of the order value
Rest of the world Airmail 10-14 days 75% of the order value
Rest of the world Surface mail 4-6 weeks but can take longer 50% of the order value

 

Orders will be processed and dispatched within 7 working days (unless your confirmation email states differently for our annual holidays), but please note that your choice of shipping will determine how long it takes to arrive.

If your order is urgent or for a special occasion please contact us on +44 (0)1865 723404 and we will do our best to despatch to you by return.

Delivery times – how long will it be before my order arrives?2025-01-08T11:42:12+00:00

Most orders will be processed and despatched within 7 working days (providing the goods are in stock), but please note that your choice of shipping will determine how long it takes to arrive.

Destination How Approximate time to deliver
UK Royal Mail 5-7 days
Europe Airmail 7-10 days
Rest of the world Airmail 10-14 days
Rest of the world Surface mail usually 4-6 weeks but can take longer

 

If your order is urgent or for a special occasion please contact us and we will do our best to despatch to you by return.

How do I download the digital desktop calendars?2020-10-09T13:32:11+01:00

To download and individual digital calendar on a PC:

  • Click on the image and make it larger
  • Right click with your mouse
  • Save image as

Alternatively to download all the of images onto a PC or Mac click on the download link

Delivery for selected Limited Edition Books2025-01-08T11:44:16+00:00
  • David Shepherd Archive Collection 
  • Centenary Book of Sark

Due to their value these books they will be sent via courier, will be insured and will need a signature upon delivery – postage is included with the purchase of these books

If you have any questions please do call us on +44 (0)1865 72340

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